Accessibility Statement
Introduction
Legislative Decree No. 82 of May 27, 2022, transposed Directive (EU) 2019/882 of the European Parliament and of the Council of April 17, 2019, on accessibility requirements for products and services.
Guidelines on the Accessibility of Services, in accordance with Article 21 of Legislative Decree No. 82/2022, Version 1.0, dated March 4, 2026.
The decree was published in the Official Gazette (General Series No. 152 of July 1, 2022) and entered into force on July 16, 2022, but its provisions are effective as of June 28, 2025.
Caffè Moak Spa is committed to making its websites accessible in accordance with Law No. 82 of May 27, 2022, which transposed Directive (EU) 2019/882 of the European Parliament and of the Council of April 17, 2019, on the accessibility requirements for products and services. This accessibility statement applies to the websites https://caffemoak.com/.
Service Description
Compliance Status
The website https://caffemoak.com/ is partially compliant with the requirements of Annex A of UNI EN 301549:2018 (WCAG 2.1) due to the instances of non-compliance and/or exceptions listed below. Caffè Moak Spa is working with its suppliers to conduct an analysis aimed at implementing the necessary changes to make the websites in question accessible and compliant with the standard.
Inaccessible content
The following content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:
- The contrast between the text and the background is too low on some pages. | WCAG: 1.4.3
- There are unlabeled form fields on individual pages. It is difficult to navigate to the form fields using screen readers. | WCAG: 4.1.2
- There are 'iframe' elements whose labels have already been assigned on individual pages. If the elements cannot be clearly identified, screen reader users might confuse them. | WCAG: 4.1.2
- There are invalid values for the "aria" attribute on almost all pages. They are not recognized by screen readers and therefore are not displayed correctly. | WCAG: 4.1.2
- On many pages, there are focusable elements that are marked as decorative and are therefore accessible to assistive technologies, but that should actually be ignored. | WCAG: 4.1.2
Caffè Moak Spa is conducting an analysis with its suppliers to make the necessary changes to ensure that the websites in question are accessible and compliant with regulations. Caffè Moak Spa, with the goal of progressively improving the experience of its online customers, has also proactively implemented the Eye-Able SaaS software from Web Inclusion GmbH.
This feature allows users to conduct audits to scan individual pages of the website for digital barriers, providing compatible support that explains the error and suggests alternative code to correct it, as well as other tools that enable website users to access key features that can improve their browsing experience. The company is committed to developing past and future code updates in accordance with the WCAG 2.2 guidelines.
Feedback and Contact Information
Do you have any comments or feedback regarding accessibility issues on this site? Please contact us. We’ll explain what accessibility issues exist and how we plan to improve our digital environments. We’ll answer your questions as quickly as possible. Thank you for your feedback. For more information, you can contact us at the following address:
In the email, please include the following: First and last name; URL of the web page, website section, or customer portal area related to the report; A clear and concise description of the problem encountered; Tools used (operating system, browser, assistive technologies).
AGID
If the response is unsatisfactory or if no response is received within thirty days of the notification or request, the data subject may file a complaint with AGID:
Disclaimer
The automatic check of web content was performed on: July 14, 2026. When accessing the web content via Eye-Able, Google Chrome version 136.0.7103.92 was used. We guarantee the accuracy of the information provided for the version of the application tested with the specified browser and operating system parameters. When using different versions or environments, the display may differ from the results shown here. For a comprehensive verification, manual testing by the website administrator is also recommended. In accordance with the AGID Guidelines on Service Accessibility, Version 1.0 dated March 4, 2026, Section 5.1 “Obligations of the Service Provider,” as well as in accordance with Opinion No. 33/2026 of the Italian Data Protection Authority, it is hereby specified that the service provided adopts appropriate measures to prevent any form of tracking—whether through its own systems or those of third parties—of the tools, solutions, and usage settings that may be associated with how users access digital content. The service does not engage in profiling activities nor does it use web tracking techniques (such as, for example, cookies other than technical cookies or fingerprinting techniques) capable of collecting information from which a user’s disability could be inferred.
